Reference

rt99 Terms That Set Your Account Rules

These terms apply when you open an rt99 account, confirm your name and phone number, and use it from Indonesia on Android, iPhone, or desktop.

Account RulesLocal LawPayment ChecksDevice Use

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What These Terms Cover

rt99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We apply these terms when you open an account, add funds through DANA, OVO, GoPay, or QRIS, or log in from Android, iPhone, or desktop. The rules cover accurate name and phone details, one-account use, device checks, payment references, and any check we need before a

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withdrawal or a profile change. If you are in Semarang, the same account flow applies on mobile or desktop, but access always depends on local law and is available only where local law permits. When we update this page, the newer date replaces the older one,
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and that version controls the next time you use the account. If a request does not match the record, we may hold it until you send the details we need to verify it. That keeps the terms clear when a payment note, a device switch, or
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a support request needs a manual check.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where To Ask rt99 About Terms

When a clause is unclear, these contact paths keep the conversation tied to your account.

RECORD CARE

How We Handle Account Records

We handle account records as part of the terms you accept, so we keep only the data needed for access, support, and dispute handling.

Data Use

We keep only the data needed to open, check, and service your account: name, phone number, payment reference, device type, and support history. We use it to apply the terms you accepted and to resolve mismatched requests.

Cookies

Session cookies remember your login on Chrome, Safari, and in-app browsers, then clear when you log out or the session times out. They also help us spot repeated sign-ins from a new device or network.

Device Checks

If you switch between Android, iPhone, and desktop in the same day, we may ask for an extra sign-in step. That keeps the account tied to the person who opened it and reduces the risk of misuse.

Account Security

Keep one name, one phone number, and one payment profile on the account. Do not share your PIN or one-time code, and log out on shared devices so another person cannot act under your details.

Retention

We keep account and transaction records for the period needed by local law, dispute handling, and fraud checks. After that period ends, we archive or remove the files under our internal retention process.

Requests

To request a correction or deletion where the law allows it, contact us with your account ID, the exact field you want changed, and a short reason. We confirm the request before we touch the record.

Common Questions On Terms

These questions cover the parts people ask us about most: when the terms start, how we verify an account, what happens when data changes, and how to reach us with a request. We keep the answers tied to account use from Indonesia, and every answer still depends on local law. If a detail is missing from your record, we may ask for one more check before we change anything.

They apply from the moment you create or use an account, and they cover logins, payment references, and any change request. If local law does not permit access in your area, we do not provide it there.

Yes, where local law permits. The same terms apply whether you enter from Android, iPhone, or desktop, and we may ask for extra checks if the login pattern changes or the account data looks inconsistent.

Your name, phone number, and payment profile must match the account you control. If a detail is wrong, contact us before a withdrawal or profile change so we can verify the request first.

We may ask for a reference number or a matching statement when DANA, OVO, GoPay, or QRIS activity needs confirmation. That lets us compare the request with the account record and resolve it faster.

Yes, if local law allows the change. Send the account ID, the exact field, and the reason through WhatsApp, live chat, or email, and we will confirm the request before updating anything.

We replace the page date and apply the latest version from that moment. If you keep using the account after the update, you accept the new text; if not, stop using the account and contact us.

We keep the records needed for access, support, and legal retention, then remove or archive them when the window ends. If you need a record check, ask us through the contact paths listed here.

rt99 Terms That Set Your Account Rules

Where To Ask rt99 About Terms

How We Handle Account Records

Data Use

Cookies

Device Checks

Account Security

Retention

Requests

Common Questions On Terms

01 When do these Terms & Conditions apply?

02 Can I use rt99 from Indonesia?

03 What details must stay accurate?

04 How do you check payment records?

05 Can I ask for a correction to my data?

06 What happens when the terms change?

07 How long do you keep records?

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