Who should you contact about cookies or tracking?

Start with live chat from 10:00 to 02:00 WIB for quick cookie questions, or email privacy@rt99.run for a written request. Tell us your browser, device type and the account area affected.

Reference

Your Data Rules at rt99

Q: Can you ask us to correct your account data?

Yes. Contact live chat, WhatsApp or privacy@rt99.run with your username and registered phone number. We verify the account first, then update fields we can change and explain any data we must retain.

Your rt99 account connects live casino tables, slots, Football Betting and payment records in one wallet, so this Privacy Policy explains exactly what we collect and why.

DANA data checksOVO wallet recordsGoPay login matchingQRIS receipt privacy

Browse Lobby Read FAQ

What This Policy Covers

rt99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Every account step creates a data trail, and we keep this policy focused on that trail. When you join, we collect the details needed to create your profile, protect your password, send OTP checks, keep wallet records, and match DANA, OVO, GoPay or QRIS receipts to

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your account. We also record device type, browser, IP signal, cookie choices, game category activity such as Super Sic Bo or Royal Fishing, and support messages you send us. We use the data to run account access, verify payment requests, resolve disputes, and meet rules that
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apply to our service. Access and eligibility depend on local law and are available only where local law permits. We do not sell your personal data. If we work with payment or security partners, we share only what is needed for the task.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACTS

Three Ways to Reach Us

Privacy questions need a path that reaches a real queue, not a generic inbox.

DATA CARE

Six Privacy Controls We Use

Your privacy controls sit beside the account tools you already use. We separate login security, wallet records, cookie preferences, support history and retention checks so a request can be handled without exposing…

Account data

We keep the profile data needed to run your account: username, registered phone number, password status, OTP checks and contact history. You can ask us to correct profile fields that no longer match your current details.

Payment records

DANA, OVO, GoPay and QRIS activity is stored as transaction references, timestamps and account matching data. Withdrawal requests are verified against your wallet history so we can answer disputes without exposing unrelated account activity.

Cookie choices

Cookies help us keep your session active, remember language choices and detect repeated failed logins. You can clear cookies through your browser, then sign in again to rebuild only the session data needed.

Device access

The Account > Security > Active Sessions path shows recent device sessions when available. If you see an Android Chrome or iOS Safari session you do not recognise, contact us before changing payment details.

Retention checks

We keep data for as long as needed to run accounts, resolve wallet issues, handle support records and meet applicable obligations. When data is no longer needed, we remove or anonymise it in our systems.

Change requests

You can ask for access, correction or deletion checks through live chat, WhatsApp or [email protected]. We verify the account first, then explain what can be changed and what must be retained.

Privacy Questions You May Ask

These answers focus on how our Privacy Policy works when you create an account, sign in from a device, use DANA, OVO, GoPay or QRIS, and contact support. If your question involves access to the lobby or account eligibility, the answer depends on local law and applies only where local law permits.

We collect the details needed to create and secure your account, such as username, registered phone number, password status, OTP checks, device signal, cookie choices, and messages you send to our support channels.

We use payment records to match deposits, verify withdrawal requests, answer wallet disputes and check suspicious account access. The record usually includes a timestamp, reference code, payment rail and account match status.

Yes. Contact live chat, WhatsApp or [email protected] with your username and registered phone number. We verify the account first, then update fields we can change and explain any data we must retain.

We share data only when needed for account operation, payment processing, security checks, support handling or legal obligations that apply. We do not sell your personal data or share unrelated lobby activity for advertising lists.

Go to Account > Security > Active Sessions when the tool is available in your account area. If a session looks unfamiliar, change your password and contact us before editing wallet or phone details.

We keep records for the period needed to run your account, resolve payment questions, handle support cases and meet applicable obligations. After that period, we remove or anonymise data where our systems allow.

Start with live chat from 10:00 to 02:00 WIB for quick cookie questions, or email [email protected] for a written request. Tell us your browser, device type and the account area affected.

Your Data Rules at rt99

Three Ways to Reach Us

Six Privacy Controls We Use

Account data

Payment records

Cookie choices

Device access

Retention checks

Change requests

Privacy Questions You May Ask

01 What personal data do we collect when you open an account?

02 How do we use DANA, OVO, GoPay and QRIS records?

03 Can you ask us to correct your account data?

04 Do we share your data with outside parties?

05 How can you check active device sessions?

06 How long do we keep privacy records?

07 Who should you contact about cookies or tracking?

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